Current Progressive Dairy digital edition

With a plan, ‘small’ isn’t a limit on business opportunities

Emily Barge for Progressive Dairy Published on 19 July 2021
Pleasant Lane Farms

A simple business plan helped Jason Frye and his family transform the family’s 40-cow dairy operation into a value-added business.

Frye shared his firsthand experience in a recent “Cow-Side Conversations” podcast, hosted by Jayne Sebright, executive director of Pennsylvania’s Center for Dairy Excellence (CDE).



Jason Frye

Frye has a background in technology and was working as an executive for an independent software vendor based in Virginia, but he was no stranger to dairy farming. He grew up on Pleasant Lane Farms in Westmoreland County, about 35 miles from Pittsburgh, Pennsylvania. Returning to the farm his parents began leasing in 1976, Jason is an eighth-generation dairy farmer.

When he made the decision to return to the family farm he grew up on – a dairy milking 40 Holstein cows and farming just under 400 acres – he was able to use his knowledge of business cycles and technology to ask tough questions about the future of the operation.

“There was a point, after I sat on an airplane for 20 hours flying around the world, that I sort of missed the view from the tractor seat, or the farm, so to speak,” Frye said. “When my [family] and I moved back, we were looking at all the memories and responsibilities of having a farm and then looked at the business and wondered: ‘How do you make a 40- or 50-cow operation work in today’s economy?’”

With his family, Frye started addressing complex questions such as what happens to the farm when his parents want to retire. What would it take to transform the business into something that could support another seven generations? Frye also described how he began analyzing the dairy market and crunching the numbers. He started by having conversations with other people in the industry, including their feed company, accountant, veterinarian and dairy supplier, concluding that his family needed to create a business plan.


Frye also realized the value of working with an outside consultant who could help him develop a business plan for entering the value-added and cheese-making space – an opportunity he felt had high potential for his family’s farm.

“At that point, we worked with a consultant and leveraged a grant we received through the Center for Dairy Excellence to help us pay for that consulting time. He came in and sat down with us to put together a plan for what a cheese business plan would look like from a creamery point of view,” Frye explained. “We analyzed what the physical plant would need to look like, the cost of the items in the physical plant, the types of products we could produce and what we should expect for labor costs.”

Identify potential income streams

As they created the business plan, Frye said they designed it with four income streams in mind on the operating side. These income streams include income from cheese sales, fluid milk sales, miscellaneous farm income such as selling sweet corn and cull animals, and an agritourism component.

The Fryes were able to scale up cheese production

“We designed the business from the ground up with agritourism in mind. By living and having an operation close to a population center like Pittsburgh, we feel we have the ability to draw people to the farm and make money from that. We believe that will become our second-largest income stream as we move forward with the business plan,” Frye said.

Pandemic accelerates plan

Frye said the COVID-19 pandemic accelerated parts of the business plan.


“[Last year], we were hitting six-month revenue targets on cheese sales two months into making cheese. And that was because consumers were seeking out local sources for food and lining up at our little farm store to purchase their product,” Frye said. “The business plan gave us a guidepost to say ‘Look, if we’re achieving this now, we believe we’re going to be OK.’”

As they scaled four to five times faster than they planned, Frye said they had to spend money ahead of what they had written in the business plan. This required looking at the plan and finding ways to adjust to bring that income forward.

“Writing out a formal business plan is the only way to hold yourself accountable. It gives you grounding. It’s written. It’s not subject to the history of interpretation. It’s not a conversation you had at 5 a.m. in the barn. A business plan makes it very clear what your plans and goals are,” Frye said. “It doesn’t have to be complex. It can be two to three pages long. It allows you to benchmark yourself in a very honest fashion. Even when we struggle here – getting ahead of the plan or falling behind on product growth which impacts us later in the year – we have to be able to look at what that means and how it adjusts things moving forward.”

Frye also referenced the opportunities they have pursued with the business plan, including grants.

“Having a business plan in place has been huge for us. We were able to rapidly take advantage of opportunities that were presented by the commonwealth such as the Pennsylvania Dairy Investment Program. We were able to put together a very well-thought-out proposal for a grant,” he explained. “A year later, there was another round, and we were able to show execution against our plan and have another grant awarded. We could show them very clearly what our plans were.”

The business plan was also valuable when the Frye family formed a partnership with a lender for an expansion.

A business plan helped transform the small dairy into a vaue-added business

“When we pulled the trigger on our Phase Two expansion, which was a very large investment in a smart barn and robots, we were able to sit down with our lender and show them our business plan. We showed them the benchmarks, and they said that made their decision on partnering with us as a lender to be very easy,” Frye added.

Embracing technology

Frye described his family’s journey with adopting and embracing technology within the entire operation. Frye encourages other dairies, no matter the size, to include new technology in their own business plans.

“We know the big dairies have smart barns, technology and analytics. I think a lot of farmers wonder if they have the resources to do that,” he said. “What I can tell a 40- or 50-cow operation is that the technology is there for you at your scale to invest and use in your business. It should be part of your business plan.”

Frye also encourages dairy farmers to leverage their community and check in with their support chain. Is your feed mill healthy? Is your cooperative healthy, and are they going to be there to buy your product? Do you have a veterinarian who is going to be with you for the long haul? He says these types of questions and conversations can help dairy farmers view their farm as a business and apply the appropriate metrics.

“I think dairy farmers in particular have a very hard time treating their business as a business. We have a habit of it falling as a lifestyle. That’s a good thing, but sometimes we really need to look at it through the lens of some type of metrics,” Frye said. end mark

PHOTO 1: Pleasant Lane Farms is located in Westmoreland County, about 35 miles from Pittsburgh, Pennsylvania.

PHOTO 2: Jason Frye worked as an executive for an independent software vendor before returning to his family’s Pennsylvania dairy farm.

PHOTO 3: The Fryes were able to scale up cheese production when consumer demand increased for locally sourced food due to the COVID-19 pandemic.

PHOTO 4: A business plan helped transform the small dairy into a value-added business. Courtesy photos.

Emily Barge is a communications and marketing manager with Pennsylvania’s Center for Dairy Excellence (CDE). To listen to the full podcast interview, visit Center for Dairy Excellence - podcast